Processor: Pentium II 300 (or equivalent)
Memory: 128 MB RAM
Sound Card: with full-duplex functionality
Internet: wireless or fixed Internet connection (also dial-up)
Audio equipment: external headset, internal speakers and microphone or usb microphone and speakers (USB)

In case of our softphone, Windows operating system is required. Our web application uses Java technology so it requires Java Runtime Environment, if it is not installed on your PC your Internet browser should detect that install it automatically. If not, you will have to download and install Java Runtime Environment from www.java.com. All you need to do is register, by submitting the information in the registration form. After submitting the form, you will receive a mail with an activation link. Click on the link, login in to Callfromweb and top-up your account - after having done that you will be able to use our services. The quality of calls depends on few factors:

• the load on your computer (i.e. other applications running)
• the load on your Internet connection
• the quality of your microphone and earset

In general, the call quality is very high and in most cases does not differ much from regular telephone calls - a lot depends on your Internet connection. Our tests have verified that a guaranteed bandwidth of 50 kbps in both directions (uplink and downlink) ensures proper call quality.
If you are unsure about the quality of your Internet connection, test our service free of charge. No, Callfromweb is a modern Internet telephony service which does not clash in any way with your current telephone operator. You do not even need a phone to Callfromweb. Yes, you can use any IP telephones or VoIP gateways that support SIP or IAX protocol. Such as: Diax, Firefly, SJphone, Xlite.

Of course, we enourage using our callfromweb softphone. Yes, in order to do so please dial 9980 after logging in. You should hear a welcome message followed by music. This way you can verify that your Internet connection is sufficient to callfromweb. Yes, a modem connection (56 kbps of bandwidth) is enough to use Callfromweb. However a broadband connection is recommended. No, Callfromweb works properly from networks with address translation - NAT. No, with Callfromweb you top-up your account (pre-pay) your account. This is similar to pre-paid cellular phone services. No explicit agreement has to be entered. With Callfromweb you can dial any fixed or cellular numbers excluding special service numbers (such as 0700).
pc2pc are free (calls between callfromweb users)
pc2phone are not free of charge (from your pc to a fixed or cellular phone number) Tak, można dzwonić do operatorów VoIP którzy wyrażają chęć tekiej współpracy. Poniżej lista operatorów oraz opis sposobu dzwonienia. Yes, below is a list of VoIP networks you can call along with the instructions.

VoIP Netwoek	prefix to dial from callfromweb	prefix to dial to callfromweb
Free World Dialup	**393	**897

Yes, in order to call another callfromweb user simply dial their account id number. For example: 300001.
Calls to other callfromweb users are free of charge. No, Callfromweb does not have any additional fees - only the fees for your telephone calls. Our web application works on Linux as well. Support for Macintosh will be added very soon. Yes, web our application works on all of the popular web browsers.

a) when calling a fixed telephone number you dial:
00 + country code + city code + subscriber number, i.e. 0048228112233
b) when calling a cellular number you dial:
00 + country code + cellular phone number, i.e. 0048602602602
c) when calling another Callfromweb user you dial:
user id, i.e. 300001 Yes, with Callfromweb you can call from any where in the world provided you have an Internet connection. Yes, in this case you only need to properly configure your firewall, that is unblock ports 80 TCP and 4569 UDP (or 5060 UDP if you are using a different SIP softphone). Please check that your microphone is properly plugged in. Please also check that the microphone sound level is not minimal in your sound settings. Echo can be caused by a number of things. If you are using speakers and a microphone, the sound from the speakers is fed back to the microphone which causes an echo. When using our web application, if you get a message 'Registration accepted' after logging in, you are ready to place calls with callfromweb.

If you are using our callfromweb softphone - 'Logged in' on the telephone screen means you are ready to place calls.

Watch out! - Please remember that you can not use both the softphone and our web application at the same time on one pc. Most probably some other thread is blocking our application's resources. Please close all browser windows and try to log in again. A different reason could be that there is no connection with the callfromweb server or there is another IAX softphone running on your PC. Most probably some other thread is blocking our application's resources. Please close all browser windows and try to log in again. No, contrary to some other service providers we have not introduced (and do not plan) any time periods within which you have to use your credits. In order to obtain an invoice for your payment, please click on the invoice link which can be found beside each submitted peyment in the "Your recent payments" section. An incoming call is signalled through a ringing sound and a blinking screen of the Callfromweb phone. WIn order to configure a softphone or VoIP gateway please apply the following settings:
IAX settings:
Username: (your Callfromweb account id)
Secret: (your Callfromweb password)
server: iax.voiceware.pl
SIP settings:
Username: (your Callfromweb account id)
Secret: (your Callfromweb password)
domain/realm: sip.voiceware.pl
sip proxy: sip.voiceware.pl
STUN: stunserver.org
Codecs:
GSM, G729, ILBC When someone calls you when you are not logged in, the calling person will hear an announcement notofying them that you are not currently logged in. If your voicemail is active, the caller will have an option to leave voicemail. The voice message will be sent as an attachment to your email address. If your voicemail is inactive you will receive an email notifying you that someone was trying to reach you. Yes, with callfromweb you can also send text messages (sms) to mobile phones. In order to send an sms, after logging in simply go to the sms section of menu. An sms may have up to 160 charecters. You can send text messages to practically all mobile networks - detailed list of countries along with the prices can be found in the reates section.

No, registration and application use are free of charge. You only pay for telephone calls - in order to call you must top up your account. Yes, simply login to your Callfromweb account, and open the "My account" section, there you will find information (regarding your 10 last calls), such as:

• date and time of call
• the dialed telephone number
• call duration
• total call cost
• as well as your current account balance

All this lets you account for the amount of money you spend. You can top-up your account using a credit card.
All payments are serviced by "Allpay.pl" and are very safe. Payments are processed on-line however to prevent fraud attempts each transaction is manually verified by us. Verification may take up to 24 hours. The whole payment is for you to use for telephone calls - there are no additional fees. No, the rates specified are valid throughout the day - and do not depend on the time of day or night or day of week. Calls are billed at 60 second increments. For Callfromweb it does not matter which country are in - charges are identical regardless of your location. The amount that will be deducted from your account depends only on the destination you are calling. Currently you can top up your account by 10, 25 or 50 USD.